A dedicated emergency services team, trained in acute coronary syndrome, is always on call. More →
See how the heart performs its amazing job, 24 hours a day, seven days a week. More →Assuring that patients receive the highest level of service is a top priority at Yale-New Haven Hospital. Collaboration, cooperation and coordination are the key dynamics that support the patient experience. Initiatives such as a Service Excellence Program, which keeps the hospital’s mission of outstanding service at the forefront of employees’ minds, helps physicians, nurses and allied health professionals deliver the best possible service to every patient.
Click for full imageEvery member of the multidisciplinary team contributes their expertise to ensure patients come first and the hospital’s patient-focused approach translates to the highest quality outcomes and a safe environment of care.
Yale-New Haven’s inpatient cardiac units consistently rate among the highest in the hospital on patient satisfaction surveys, performing exceptionally well on overall satisfaction and understanding/sensitivity. The five inpatient cardiac units at YNHH include: a 14-bed cardiac intensive care unit, an 18-bed cardiothoracic intensive care unit, a 28-bed cardiac surgical unit, a 26-bed medical cardiology unit and a 25-bed cardiac care progressive unit that includes nine step-down beds.
Yale-New Haven Hospital’s Heart and Vascular Center works collaboratively through interdisciplinary teams to provide patients and families with the best health care across the continuum.
Yale-New Haven Heart and Vascular Center providers bring the element of human caring to a highly technical arena by:
Download the Services and Outcomes Guide (PDF).